Acute Care Hospital

Frye Regional Medical Center

420 N Center St, Hickory, NC 28601
24/7 Emergency Services
2 out of 5 Stars Why 2 stars? Frye Regional Medical Center's 2-star rating reflects above-average performance on Safety of Care.

CMS Overall Hospital Quality Star Rating · Frye Regional Medical Center

How was Frye Regional Medical Center's 2-star rating calculated?

The CMS Overall Hospital Quality Star Rating applies to acute care hospitals like Frye Regional Medical Center. CMS standardizes every underlying measure against the national rate, computes a weighted score for each of five domains, sums them by the fixed weights below, and assigns 1–5 stars using k-means clustering across all reporting hospitals.

Domains that fed Frye Regional Medical Center's rating
Domain Weight Measures reported Hospital performance vs. national
Mortality 22% 7 of 7 0 better 6 same 1 worse
Safety of Care 22% 17 of 19 2 better 15 same 0 worse
Readmissions 22% 5 of 6 0 better 4 same 1 worse
Timely & Effective Care 12% 17 of 22 4 better 10 same 3 worse
Patient Experience 22% HCAHPS See HCAHPS detail below

How star meaning varies by hospital type. This CMS Overall Star Rating only applies to acute care hospitals. Children's hospitals (Pediatric Quality), psychiatric hospitals (IPFQR), inpatient rehabilitation facilities (IRF QRP), long-term acute care hospitals (LTACH QRP), and VA medical centers each use separate quality programs designed for their patient populations. Comparing star ratings across these facility types isn't meaningful — see the methodology page for the full mapping of which program applies to which facility.

How CareRanks computes ratings → · CMS official methodology ↗

Quality measures

Mortality

Same as National Average

Measures the rate at which patients die within 30 days of hospital admission for specific conditions. A lower mortality rate indicates better outcomes.

Underlying measures: Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate No Different Than the National Rate Hospital score: 4.20 95% interval: 3.40 – 5.10 Sample size: 1,037 Reporting period: 07/01/2023 – 06/30/2024 CMS measure id: Hybrid_HWM Death rate for CABG surgery patients No Different Than the National Rate Hospital score: 2.70 95% interval: 1.20 – 5.90 Sample size: 93 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_CABG Death rate for COPD patients No Different Than the National Rate Hospital score: 12.00 95% interval: 8.30 – 16.80 Sample size: 112 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_COPD Death rate for heart attack patients No Different Than the National Rate Hospital score: 12.40 95% interval: 9.80 – 15.50 Sample size: 193 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_AMI Death rate for pneumonia patients No Different Than the National Rate Hospital score: 14.80 95% interval: 11.90 – 18.20 Sample size: 392 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_PN Death rate for stroke patients No Different Than the National Rate Hospital score: 13.90 95% interval: 10.20 – 18.70 Sample size: 110 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_STK Death rate for heart failure patients Worse Than the National Rate Hospital score: 18.50 95% interval: 14.40 – 23.00 Sample size: 235 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_HF

Safety of Care

Better than National Average

Tracks hospital-acquired infections, surgical complications, and other patient safety indicators. Lower rates indicate better safety practices.

Underlying measures: Clostridium Difficile (C.Diff) Better than the National Benchmark Hospital score: 0.26 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_6_SIR Catheter Associated Urinary Tract Infections (ICU + select Wards) Better than the National Benchmark Hospital score: 0.00 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_2_SIR Abdominopelvic accidental puncture or laceration rate No Different Than the National Rate Hospital score: 0.96 95% interval: 0.00 – 2.00 Sample size: 599 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_15 Central Line Associated Bloodstream Infection (ICU + select Wards) No Different than National Benchmark Hospital score: 1.33 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_1_SIR Iatrogenic pneumothorax rate No Different Than the National Rate Hospital score: 0.30 95% interval: 0.10 – 0.51 Sample size: 3,685 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_06 In-hospital fall-associated fracture rate No Different Than the National Rate Hospital score: 0.24 95% interval: 0.04 – 0.45 Sample size: 3,986 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_08 MRSA Bacteremia No Different than National Benchmark Hospital score: 0.65 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_5_SIR Postoperative hemorrhage or hematoma rate No Different Than the National Rate Hospital score: 2.39 95% interval: 0.84 – 3.93 Sample size: 849 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_09 Perioperative pulmonary embolism or deep vein thrombosis rate No Different Than the National Rate Hospital score: 3.46 95% interval: 1.15 – 5.77 Sample size: 867 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_12 Postoperative acute kidney injury requiring dialysis rate No Different Than the National Rate Hospital score: 1.84 95% interval: 0.24 – 3.45 Sample size: 397 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_10 Postoperative respiratory failure rate No Different Than the National Rate Hospital score: 9.73 95% interval: 2.87 – 16.59 Sample size: 419 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_11 Postoperative sepsis rate No Different Than the National Rate Hospital score: 6.28 95% interval: 2.45 – 10.10 Sample size: 416 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_13 Pressure ulcer rate No Different Than the National Rate Hospital score: 0.55 95% interval: 0.00 – 1.41 Sample size: 3,120 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_03 CMS Medicare PSI 90: Patient safety and adverse events composite No Different Than the National Value Hospital score: 1.03 95% interval: 0.67 – 1.39 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_90 SSI - Colon Surgery No Different than National Benchmark Hospital score: 1.69 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_3_SIR Death rate among surgical inpatients with serious treatable complications No Different Than the National Rate Hospital score: 189.08 95% interval: 131.40 – 246.75 Sample size: 69 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_04 Postoperative wound dehiscence rate No Different Than the National Rate Hospital score: 1.72 95% interval: 0.21 – 3.23 Sample size: 164 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_14 Rate of complications for hip/knee replacement patients Number of Cases Too Small Hospital score: — Reporting period: 04/01/2021 – 03/31/2024 CMS measure id: COMP_HIP_KNEE SSI - Abdominal Hysterectomy Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_4_SIR

Readmissions

Same as National Average

Measures how often patients return to the hospital within 30 days of discharge. Lower readmission rates suggest effective treatment and discharge planning.

Underlying measures: 30-day Readmission, COPD As expected Hospital score: 1.04 Sample size: 119 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-COPD-HRRP 30-day Readmission, Heart Attack As expected Hospital score: 1.01 Sample size: 192 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-AMI-HRRP 30-day Readmission, Heart Failure As expected Hospital score: 1.03 Sample size: 260 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HF-HRRP 30-day Readmission, Pneumonia As expected Hospital score: 1.01 Sample size: 402 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-PN-HRRP 30-day Readmission, Bypass Surgery Worse than expected Hospital score: 1.11 Sample size: 89 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-CABG-HRRP 30-day Readmission, Hip/Knee Replacement Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HIP-KNEE-HRRP

Patient Experience

Same as National Average

Based on the HCAHPS survey — patient satisfaction with communication, cleanliness, pain management, and discharge information.

Patient survey detail — the questions feeding the Patient Experience domain above expand ↓

CMS computes the Patient Experience domain from the federal HCAHPS survey. Each bar below is one survey question; the percentage is the share of Frye's recent patients who gave the most positive response. HCAHPS percentages aren't directly comparable across all measures — see the methodology page for how CMS weights them.

  • Communication with Nurses 75%
  • Communication with Doctors 74%
  • Hospital Cleanliness 69%
  • Hospital Quietness 54%
  • Staff Responsiveness N/A
  • Discharge Information 85%
  • Overall Hospital Rating (9 or 10) 63%
  • Would Recommend Hospital 62%

Percentages represent patients who gave the most positive response. Survey conducted by CMS through the HCAHPS program.

Timely & Effective Care

Same as National Average

Measures how quickly the hospital provides important treatments such as antibiotics for pneumonia or interventions for heart attacks.

Underlying measures: Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Better than ~75% of hospitals Hospital score: 100.00 % National median: 97.00 % (higher is better) Sample size: 28 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_29 Head CT results Better than ~75% of hospitals Hospital score: 93.00 % National median: 74.00 % (higher is better) Sample size: 15 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_23 Appropriate care for severe sepsis and septic shock Better than ~75% of hospitals Hospital score: 74.00 % National median: 64.00 % (higher is better) Sample size: 131 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_1 Septic Shock 6-Hour Bundle Better than ~75% of hospitals Hospital score: 100.00 % National median: 89.00 % (higher is better) Sample size: 21 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_SH_6HR Safe Use of Opioids - Concurrent Prescribing Near the national median Hospital score: 17.00 % National median: 15.00 % (lower is better) Sample size: 2,451 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: SAFE_USE_OF_OPIOIDS Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better Near the national median Hospital score: 186.00 min National median: 248.00 min (lower is better) Sample size: 21 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18c Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Near the national median Hospital score: 174.00 min National median: 148.00 min (lower is better) Sample size: 394 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18b Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Near the national median Hospital score: 178.00 min National median: 154.00 min (lower is better) Sample size: 421 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18a Intensive Care Unit Venous Thromboembolism Prophylaxis Near the national median Hospital score: 95.00 % National median: 97.00 % (higher is better) Sample size: 886 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: VTE_2 Septic Shock 3-Hour Bundle Near the national median Hospital score: 76.00 % National median: 72.00 % (higher is better) Sample size: 41 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_SH_3HR Severe Sepsis 3-Hour Bundle Near the national median Hospital score: 85.00 % National median: 81.00 % (higher is better) Sample size: 131 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEV_SEP_3HR Severe Sepsis 6-Hour Bundle Near the national median Hospital score: 95.00 % National median: 94.00 % (higher is better) Sample size: 86 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEV_SEP_6HR ST-Segment Elevation Myocardial Infarction (STEMI) Near the national median Hospital score: 56.00 min National median: 53.00 min (lower is better) Sample size: 32 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_40 Venous Thromboembolism Prophylaxis Near the national median Hospital score: 93.00 % National median: 90.00 % (higher is better) Sample size: 5,587 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: VTE_1 Discharged on Antithrombotic Therapy Worse than ~75% of hospitals Hospital score: 96.00 % National median: 98.00 % (higher is better) Sample size: 137 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: STK_02 Left before being seen Worse than ~75% of hospitals Hospital score: 2.00 % National median: 1.00 % (lower is better) Sample size: 31,109 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_22 Healthcare workers given influenza vaccination Worse than ~75% of hospitals Hospital score: 39.00 % National median: 79.00 % (higher is better) Sample size: 2,032 Reporting period: 10/01/2024 – 03/31/2025 CMS measure id: IMM_3

Psychiatric Unit Quality (IPFQR)

Frye Regional Medical Center operates a Medicare-certified inpatient psychiatric unit that reports under the federal IPFQR program. The measures below are specific to that unit — not the hospital as a whole. They cover restraint and seclusion use, screening for medication side effects, substance-use and tobacco treatment, transitions of care, follow-up after discharge, and readmissions.

Physical Restraint Use 0.1 hours per 1,000 patient-hours
National median: 0.1 hours Near national median

HBIPS-2 — hours of physical restraint use per 1,000 patient-hours. Lower is better; restraints carry physical and psychological risks.

Seclusion Use 0.2 hours per 1,000 patient-hours
National median: 0.0 hours Worse than national median

HBIPS-3 — hours of seclusion per 1,000 patient-hours. Lower is better; seclusion is used only when no other intervention works.

Metabolic Screening (SMD) 96.0 %
National median: 92.0 % Near national median

SMD — % of patients on antipsychotics screened for metabolic side effects (BMI, blood glucose, cholesterol). Antipsychotics raise metabolic-syndrome risk; screening catches it early.

Substance-Use Treatment Provided 75.0 %
National median: 74.0 % Near national median

SUB-2 — % of patients with alcohol/drug use referred for treatment during admission.

Substance-Use Treatment at Discharge 89.0 %
National median: 77.0 % Better than national median

SUB-3 — % of patients with substance-use disorder offered or referred to treatment at discharge.

Tobacco-Use Treatment at Discharge 21.0 %
National median: 64.0 % Worse than national median

TOB-3 — % of patients using tobacco who received counseling and/or medication at discharge.

Transition Record Completed 0.0 %
National median: 77.0 % Worse than national median

TR-1 — % of discharges with a completed transition record including medications, follow-up plan, and crisis instructions.

Follow-up Within 7 Days 18.5 %
National median: 35.4 % Worse than national median

FAPH-7 — % of patients with a follow-up outpatient mental-health visit within 7 days of discharge. Predicts lower readmission risk.

Follow-up Within 30 Days 52.3 %
National median: 60.7 % Worse than national median

FAPH-30 — % of patients with a follow-up outpatient mental-health visit within 30 days of discharge.

Medication Continuation 65.9 %
National median: 78.2 % Worse than national median

MedCont — % of discharged patients with continued antipsychotic / antidepressant medication post-discharge.

30-Day Readmission Rate 20.9 %
National median: 19.1 % Near national median

READM-30-IPF — risk-standardized 30-day readmission rate. No Different Than the National Rate

Influenza Immunization 54.0 %
National median: 87.0 % Worse than national median

IMM-2 — % of patients given a flu vaccine during the inpatient stay.

Source: CMS Inpatient Psychiatric Facility Quality Reporting Program. Reporting period ending 12/31/2024.

Clinical Staff

Frye Regional Medical Center has 360 CMS-affiliated clinicians on its roster — physicians, advanced practice providers, and other Medicare-enrolled professionals who list this hospital as an affiliated facility.

Top specialties

  • Nurse Practitioner 57
  • Physician Assistant 45
  • Family Practice 43
  • Internal Medicine 36
  • Certified Registered Nurse Anesthetist (Crna) 22
  • Orthopedic Surgery 16
  • Anesthesiology 15
  • Diagnostic Radiology 14

Self-reported primary specialty in the CMS Doctors & Clinicians dataset. Many clinicians serve multiple facilities.

Practice characteristics

Accept Medicare assignment
358 (99%)

Bill Medicare directly at the approved rate — patients only owe co-insurance/deductible.

Offer telehealth
48 (13%)

Indicated by the clinician in their CMS profile as routinely providing virtual visits.

Medicare quality scoring (MIPS)

128 of these clinicians have a published Merit-based Incentive Payment System (MIPS) final score. Of those, 65 (51%) score above the national median of 85.5.

MIPS scoring is heavily compressed at the top of the 0–100 range, so individual scores are not a reliable consumer signal. We surface roster-level coverage and the share above the national median instead.

Source: CMS Doctors and Clinicians (Care Compare) national downloadable file and MIPS Performance Year final scores, as of 2026-05-27. Affiliations from the CMS Facility Affiliations dataset. About 16% of small facilities (critical access, rural emergency, freestanding psych, IRF/LTCH) do not appear in the affiliations file and therefore have no panel.

Find a Doctor

Search the 360 clinicians affiliated with Frye Regional Medical Center. Each name links to that clinician's official Medicare Care Compare profile, where you can see their credentials, secondary specialties, group affiliations, and (when applicable) MIPS quality scores.

Showing 30 of 360 clinicians (alphabetical)

Roster from CMS Doctors and Clinicians (Care Compare), updated 2026-05-27. A clinician may also practice at other facilities; "affiliated" means this hospital is on their CMS profile, not that they exclusively work here.

Pricing & Costs

This hospital participates in price transparency under the federal Hospital Price Transparency Rule. View 459 published procedures — gross charges, cash prices, and per-payer negotiated rates where available.

Across this hospital's priced procedures:
vs. NC median +75% runs 75% above the state median
vs. national median +162% runs 162% above the national median

Median percent difference across the 459 DRGs where this hospital has a comparable published price and the comparison cohort has enough hospitals to compute a stable median.

View full pricing →

Facility Information

Facility type
Acute Care Hospitals
Ownership
Proprietary
Emergency services
Yes — 24/7

Nearby Hospitals

About this data

Quality and ratings data are sourced from the U.S. Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. Star ratings are CMS's own calculation; CareRanks does not modify or re-weight them. Facility-level details (address, beds, ownership, teaching status) come from CMS provider files and the CMS Provider of Services file.

Pricing data, where shown, is drawn from the hospital's own Machine-Readable File (MRF) published under the federal Hospital Price Transparency Rule. See our methodology for the full update cadence and limitations.

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