Acute Care Hospital

Brooke Army Medical Center (FT Sam Houston)

3551 Roger Brooke Dr, Fort Sam Houston, TX 78234
24/7 Emergency Services

Context that affects how to read this rating

Brooke Army Medical Center (FT Sam Houston) is a U.S. Department of Defense (DoD) Military Health System facility. DoD hospitals participate selectively in CMS quality reporting — patient experience (HCAHPS), most timely & effective care measures, and some hospital-acquired infection reporting are available. Mortality, readmissions, and the patient safety indicator (PSI) composite are not reported to CMS by DoD facilities; the Defense Health Agency tracks those internally through the MHS Quality Strategic Plan. CMS Overall Star Ratings are not assigned to DoD hospitals.

Quality measures

Mortality

Not measured for this facility type

Measures the rate at which patients die within 30 days of hospital admission for specific conditions. A lower mortality rate indicates better outcomes.

DoD facilities track this internally via the MHS Quality Strategic Plan; not reported to CMS.

Safety of Care

Same as National Average

Tracks hospital-acquired infections, surgical complications, and other patient safety indicators. Lower rates indicate better safety practices.

Underlying measures: Catheter Associated Urinary Tract Infections (ICU + select Wards) Better than the National Benchmark Hospital score: 0.41 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_2_SIR Clostridium Difficile (C.Diff) No Different than National Benchmark Hospital score: 0.93 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_6_SIR Central Line Associated Bloodstream Infection (ICU + select Wards) No Different than National Benchmark Hospital score: 0.49 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_1_SIR Abdominopelvic accidental puncture or laceration rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_15 Iatrogenic pneumothorax rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_06 Rate of complications for hip/knee replacement patients Not Available Hospital score: — Reporting period: 04/01/2021 – 03/31/2024 CMS measure id: COMP_HIP_KNEE In-hospital fall-associated fracture rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_08 MRSA Bacteremia Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_5_SIR Postoperative hemorrhage or hematoma rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_09 Perioperative pulmonary embolism or deep vein thrombosis rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_12 Postoperative acute kidney injury requiring dialysis rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_10 Postoperative respiratory failure rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_11 Postoperative sepsis rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_13 Pressure ulcer rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_03 CMS Medicare PSI 90: Patient safety and adverse events composite Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_90 SSI - Abdominal Hysterectomy Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_4_SIR SSI - Colon Surgery Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_3_SIR Death rate among surgical inpatients with serious treatable complications Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_04 Postoperative wound dehiscence rate Not Available Hospital score: — Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_14

Readmissions

Not measured for this facility type

Measures how often patients return to the hospital within 30 days of discharge. Lower readmission rates suggest effective treatment and discharge planning.

DoD facilities track this internally via the MHS Quality Strategic Plan; not reported to CMS.

Patient Experience

Better than National Average

Based on the HCAHPS survey — patient satisfaction with communication, cleanliness, pain management, and discharge information.

Patient survey detail — the questions feeding the Patient Experience domain above expand ↓

CMS computes the Patient Experience domain from the federal HCAHPS survey. Each bar below is one survey question; the percentage is the share of Brooke's recent patients who gave the most positive response. HCAHPS percentages aren't directly comparable across all measures — see the methodology page for how CMS weights them.

  • Communication with Nurses 86%
  • Communication with Doctors 87%
  • Hospital Cleanliness 76%
  • Hospital Quietness 62%
  • Staff Responsiveness N/A
  • Discharge Information 92%
  • Overall Hospital Rating (9 or 10) 85%
  • Would Recommend Hospital 88%

Percentages represent patients who gave the most positive response. Survey conducted by CMS through the HCAHPS program.

Timely & Effective Care

Below National Average

Measures how quickly the hospital provides important treatments such as antibiotics for pneumonia or interventions for heart attacks.

Underlying measures: Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients Near the national median Hospital score: 97.00 % National median: 97.00 % (higher is better) Sample size: 33 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_29 Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Near the national median Hospital score: 180.00 min National median: 148.00 min (lower is better) Sample size: 322 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18b Left before being seen Worse than ~75% of hospitals Hospital score: 2.00 % National median: 1.00 % (lower is better) Sample size: 67,331 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_22 Appropriate care for severe sepsis and septic shock Worse than ~75% of hospitals Hospital score: 48.00 % National median: 64.00 % (higher is better) Sample size: 52 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_1

Pricing & Costs

Facility Information

Facility type
Acute Care - Department of Defense
Ownership
Department of Defense
Emergency services
Yes — 24/7

Nearby Hospitals

Long-Term Acute Care

Kindred Hospital- San Antonio Central

San Antonio, TX

Not rated · LTACH Quality Reporting Program Long-term acute care hospitals specialize in patients requiring extended medical support. They are not measured by acute care star ratings.
About this data

Quality and ratings data are sourced from the U.S. Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. Star ratings are CMS's own calculation; CareRanks does not modify or re-weight them. Facility-level details (address, beds, ownership, teaching status) come from CMS provider files and the CMS Provider of Services file.

Pricing data, where shown, is drawn from the hospital's own Machine-Readable File (MRF) published under the federal Hospital Price Transparency Rule. See our methodology for the full update cadence and limitations.

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