Acute Care Hospital

Regional Medical Center

225 N Jackson Avenue, San Jose, CA 95116
24/7 Emergency Services
3 out of 5 Stars Why 3 stars? Regional Medical Center's 3-star rating reflects above-average performance on Mortality and Timely Care and below-average performance on Readmissions.

CMS Overall Hospital Quality Star Rating · Regional Medical Center

How was Regional Medical Center's 3-star rating calculated?

The CMS Overall Hospital Quality Star Rating applies to acute care hospitals like Regional Medical Center. CMS standardizes every underlying measure against the national rate, computes a weighted score for each of five domains, sums them by the fixed weights below, and assigns 1–5 stars using k-means clustering across all reporting hospitals.

Domains that fed Regional Medical Center's rating
Domain Weight Measures reported Hospital performance vs. national
Mortality 22% 6 of 7 2 better 4 same 0 worse
Safety of Care 22% 17 of 19 1 better 16 same 0 worse
Readmissions 22% 5 of 6 0 better 2 same 3 worse
Timely & Effective Care 12% 15 of 22 5 better 7 same 3 worse
Patient Experience 22% HCAHPS See HCAHPS detail below

How star meaning varies by hospital type. This CMS Overall Star Rating only applies to acute care hospitals. Children's hospitals (Pediatric Quality), psychiatric hospitals (IPFQR), inpatient rehabilitation facilities (IRF QRP), long-term acute care hospitals (LTACH QRP), and VA medical centers each use separate quality programs designed for their patient populations. Comparing star ratings across these facility types isn't meaningful — see the methodology page for the full mapping of which program applies to which facility.

How CareRanks computes ratings → · CMS official methodology ↗

Quality measures

Mortality

Better than National Average

Measures the rate at which patients die within 30 days of hospital admission for specific conditions. A lower mortality rate indicates better outcomes.

Underlying measures: Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Better Than the National Rate Hospital score: 3.30 95% interval: 2.70 – 4.00 Sample size: 960 Reporting period: 07/01/2023 – 06/30/2024 CMS measure id: Hybrid_HWM Death rate for heart failure patients Better Than the National Rate Hospital score: 8.20 95% interval: 6.10 – 11.00 Sample size: 312 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_HF Death rate for COPD patients No Different Than the National Rate Hospital score: 8.70 95% interval: 5.50 – 13.30 Sample size: 54 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_COPD Death rate for heart attack patients No Different Than the National Rate Hospital score: 11.90 95% interval: 9.30 – 14.90 Sample size: 145 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_AMI Death rate for pneumonia patients No Different Than the National Rate Hospital score: 16.70 95% interval: 14.30 – 19.50 Sample size: 476 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_PN Death rate for stroke patients No Different Than the National Rate Hospital score: 11.50 95% interval: 9.50 – 13.80 Sample size: 272 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_STK Death rate for CABG surgery patients Number of Cases Too Small Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: MORT_30_CABG

Safety of Care

Same as National Average

Tracks hospital-acquired infections, surgical complications, and other patient safety indicators. Lower rates indicate better safety practices.

Underlying measures: Clostridium Difficile (C.Diff) Better than the National Benchmark Hospital score: 0.10 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_6_SIR Abdominopelvic accidental puncture or laceration rate No Different Than the National Rate Hospital score: 1.49 95% interval: 0.45 – 2.53 Sample size: 525 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_15 Catheter Associated Urinary Tract Infections (ICU + select Wards) No Different than National Benchmark Hospital score: 0.91 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_2_SIR Central Line Associated Bloodstream Infection (ICU + select Wards) No Different than National Benchmark Hospital score: 0.55 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_1_SIR Iatrogenic pneumothorax rate No Different Than the National Rate Hospital score: 0.16 95% interval: 0.00 – 0.36 Sample size: 4,921 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_06 Rate of complications for hip/knee replacement patients No Different Than the National Rate Hospital score: 3.30 95% interval: 1.70 – 6.30 Sample size: 47 Reporting period: 04/01/2021 – 03/31/2024 CMS measure id: COMP_HIP_KNEE In-hospital fall-associated fracture rate No Different Than the National Rate Hospital score: 0.23 95% interval: 0.03 – 0.43 Sample size: 4,845 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_08 Postoperative hemorrhage or hematoma rate No Different Than the National Rate Hospital score: 2.32 95% interval: 0.70 – 3.94 Sample size: 693 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_09 Perioperative pulmonary embolism or deep vein thrombosis rate No Different Than the National Rate Hospital score: 4.03 95% interval: 1.79 – 6.28 Sample size: 710 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_12 Postoperative acute kidney injury requiring dialysis rate No Different Than the National Rate Hospital score: 1.56 95% interval: 0.00 – 3.24 Sample size: 126 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_10 Postoperative respiratory failure rate No Different Than the National Rate Hospital score: 12.70 95% interval: 3.39 – 22.01 Sample size: 135 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_11 Postoperative sepsis rate No Different Than the National Rate Hospital score: 5.79 95% interval: 1.59 – 9.98 Sample size: 116 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_13 Pressure ulcer rate No Different Than the National Rate Hospital score: 0.16 95% interval: 0.00 – 0.83 Sample size: 4,359 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_03 CMS Medicare PSI 90: Patient safety and adverse events composite No Different Than the National Value Hospital score: 0.98 95% interval: 0.61 – 1.35 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_90 SSI - Colon Surgery No Different than National Benchmark Hospital score: 1.98 SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_3_SIR Death rate among surgical inpatients with serious treatable complications No Different Than the National Rate Hospital score: 165.55 95% interval: 114.96 – 216.14 Sample size: 68 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_04 Postoperative wound dehiscence rate No Different Than the National Rate Hospital score: 1.70 95% interval: 0.20 – 3.21 Sample size: 119 Reporting period: 07/01/2022 – 06/30/2024 CMS measure id: PSI_14 MRSA Bacteremia Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_5_SIR SSI - Abdominal Hysterectomy Not Available Hospital score: — SIR Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: HAI_4_SIR

Readmissions

Below National Average

Measures how often patients return to the hospital within 30 days of discharge. Lower readmission rates suggest effective treatment and discharge planning.

Underlying measures: 30-day Readmission, COPD As expected Hospital score: 1.02 Sample size: 60 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-COPD-HRRP 30-day Readmission, Hip/Knee Replacement As expected Hospital score: 1.03 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HIP-KNEE-HRRP 30-day Readmission, Heart Attack Worse than expected Hospital score: 1.16 Sample size: 124 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-AMI-HRRP 30-day Readmission, Heart Failure Worse than expected Hospital score: 1.21 Sample size: 376 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-HF-HRRP 30-day Readmission, Pneumonia Worse than expected Hospital score: 1.21 Sample size: 499 Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-PN-HRRP 30-day Readmission, Bypass Surgery Hospital score: — Reporting period: 07/01/2021 – 06/30/2024 CMS measure id: READM-30-CABG-HRRP

Patient Experience

Based on the HCAHPS survey — patient satisfaction with communication, cleanliness, pain management, and discharge information.

Patient survey detail — the questions feeding the Patient Experience domain above expand ↓

CMS computes the Patient Experience domain from the federal HCAHPS survey. Each bar below is one survey question; the percentage is the share of Regional's recent patients who gave the most positive response. HCAHPS percentages aren't directly comparable across all measures — see the methodology page for how CMS weights them.

  • Communication with Nurses N/A
  • Communication with Doctors N/A
  • Hospital Cleanliness N/A
  • Hospital Quietness N/A
  • Staff Responsiveness N/A
  • Discharge Information N/A
  • Overall Hospital Rating (9 or 10) N/A
  • Would Recommend Hospital N/A

Percentages represent patients who gave the most positive response. Survey conducted by CMS through the HCAHPS program.

Timely & Effective Care

Better than National Average

Measures how quickly the hospital provides important treatments such as antibiotics for pneumonia or interventions for heart attacks.

Underlying measures: Safe Use of Opioids - Concurrent Prescribing Better than ~75% of hospitals Hospital score: 9.00 % National median: 15.00 % (lower is better) Sample size: 1,499 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: SAFE_USE_OF_OPIOIDS Intensive Care Unit Venous Thromboembolism Prophylaxis Better than ~75% of hospitals Hospital score: 99.00 % National median: 97.00 % (higher is better) Sample size: 1,500 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: VTE_2 Left before being seen Better than ~75% of hospitals Hospital score: 1.00 % National median: 1.00 % (lower is better) Sample size: 80,473 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: OP_22 Severe Sepsis 3-Hour Bundle Better than ~75% of hospitals Hospital score: 87.00 % National median: 81.00 % (higher is better) Sample size: 78 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEV_SEP_3HR Severe Sepsis 6-Hour Bundle Better than ~75% of hospitals Hospital score: 100.00 % National median: 94.00 % (higher is better) Sample size: 55 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEV_SEP_6HR Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better Near the national median Hospital score: 152.00 min National median: 148.00 min (lower is better) Sample size: 205 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18b Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better Near the national median Hospital score: 156.00 min National median: 154.00 min (lower is better) Sample size: 222 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18a Head CT results Near the national median Hospital score: 73.00 % National median: 74.00 % (higher is better) Sample size: 15 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_23 Appropriate care for severe sepsis and septic shock Near the national median Hospital score: 73.00 % National median: 64.00 % (higher is better) Sample size: 78 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_1 Septic Shock 3-Hour Bundle Near the national median Hospital score: 64.00 % National median: 72.00 % (higher is better) Sample size: 22 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_SH_3HR Septic Shock 6-Hour Bundle Near the national median Hospital score: 85.00 % National median: 89.00 % (higher is better) Sample size: 13 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: SEP_SH_6HR Venous Thromboembolism Prophylaxis Near the national median Hospital score: 94.00 % National median: 90.00 % (higher is better) Sample size: 4,942 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: VTE_1 Antithrombotic Therapy by End of Hospital Day 2 Worse than ~75% of hospitals Hospital score: 89.00 % National median: 94.00 % (higher is better) Sample size: 262 Reporting period: 01/01/2024 – 12/31/2024 CMS measure id: STK_05 Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better Worse than ~75% of hospitals Hospital score: 367.00 min National median: 294.00 min (lower is better) Sample size: 13 Reporting period: 07/01/2024 – 06/30/2025 CMS measure id: OP_18d Healthcare workers given influenza vaccination Worse than ~75% of hospitals Hospital score: 56.00 % National median: 79.00 % (higher is better) Sample size: 1,808 Reporting period: 10/01/2024 – 03/31/2025 CMS measure id: IMM_3

Pricing & Costs

This hospital participates in price transparency under the federal Hospital Price Transparency Rule. View 731 published procedures — gross charges, cash prices, and per-payer negotiated rates where available.

Across this hospital's priced procedures:
vs. CA median +150% runs 150% above the state median
vs. national median +171% runs 171% above the national median

Median percent difference across the 731 DRGs where this hospital has a comparable published price and the comparison cohort has enough hospitals to compute a stable median.

View full pricing →

Facility Information

Facility type
Acute Care Hospitals
Ownership
Government - Federal
Emergency services
Yes — 24/7

Nearby Hospitals

About this data

Quality and ratings data are sourced from the U.S. Centers for Medicare & Medicaid Services (CMS) Hospital Compare program. Star ratings are CMS's own calculation; CareRanks does not modify or re-weight them. Facility-level details (address, beds, ownership, teaching status) come from CMS provider files and the CMS Provider of Services file.

Pricing data, where shown, is drawn from the hospital's own Machine-Readable File (MRF) published under the federal Hospital Price Transparency Rule. See our methodology for the full update cadence and limitations.

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